Privacy, offline behaviour, medical limitations and more.
No. In any life-threatening emergency, call your local emergency number first. CalmCue Aid is designed to keep you calm and clear while help is on the way, and to guide you through the first crucial minutes when minutes matter most.
Yes. Install CalmCue Aid to your home screen once (it's a Progressive Web App) and every guide, Panic Mode flow, body map and saved kit will work without an internet connection. Updates download silently when you reconnect.
Guides are written against current American Heart Association and Red Cross guidance and reviewed by licensed clinicians. Where guidance differs internationally, we err on the side of the most conservative protocol.
Yes. We don't run third-party trackers or ads. Body-map taps, Panic Mode usage and kit data stay on your device by default. Q&A questions are routed through a vetted AI gateway and are not retained for training.
Yes — CalmCue Aid has dedicated cat and dog guides for CPR, choking, bleeding, heat stroke, poisoning and seizures. Toggle Pet mode in the header and the entire app adapts.
No. Q&A explains first-aid steps and clarifies guide content in plain language. It will not diagnose conditions or replace a clinician. When something is beyond first-aid scope, it tells you to seek care.
The body map ranks the most likely first-aid guides for the area you tap, weighted by urgency. It is a navigation aid, not a diagnostic tool — the goal is to get you to the right guide in under three seconds.
Yes. The full first-aid library, Panic Mode, body map and offline install work without an account. Sign-in is only required for syncing your kit across devices and (soon) shared family features.
Never. Every guide, Panic Mode and offline access stay free forever. Paid plans only add convenience layers like hands-free voice, AI Q&A and household sharing.